Privacy Policy

Last updated: 20 April 2026

1. Who We Are

EU Customs Declaration is operated by PCSL, Unit 5, Dairy Court, 97 Huntingdon Street, St Neots, Cambridgeshire PE19 1DU. We are the data controller for the personal information we collect through this website.

2. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, company name, and details of your enquiry when you submit our contact form. We also collect technical data such as your IP address and browser type through server logs.

3. How We Use Your Information

We use the information you provide to respond to your enquiry, provide the customs services you have requested, and send you relevant service communications. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis

We process your personal data on the basis of legitimate interests (responding to enquiries) and contractual necessity (providing requested services). Where required, we will seek your consent.

5. Data Retention

We retain personal data for as long as necessary to provide the requested services and comply with our legal obligations. Contact form enquiries are retained for up to 2 years.

6. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data; object to processing; and request data portability. To exercise these rights, contact us at customs@pcsl.uk.com.

7. Cookies

This website uses a language preference cookie (NEXT_LOCALE) to remember your language choice. No third-party tracking cookies are used.

8. Contact

For privacy-related enquiries, contact us at customs@pcsl.uk.com or write to Unit 5, Dairy Court, 97 Huntingdon Street, St Neots, Cambs PE19 1DU.